Malfunctioning Dongles
Malfunctioning dongles should be returned to our offices marked RETURNED GOODS $1 COMMERCIAL VALUE. We will then issue a replacement dongle at our cost (including shipping and handling).
Damaged Dongles
A photograph of your damaged dongle should be emailed to us. We will then issue a replacement dongle at a cost of US$100 plus shipping and handling ($400 for network dongles)
Lost Dongles
We will issue a replacement dongle at a cost of US$100 plus shipping and handling ($400 for network dongles)
