Graphical Issues Following Microsoft Update

A few days ago, Microsoft released a patch that seems to be causing graphics issues for some users. The graphical issues may manifest as “black bands” that appear when you click on white space in BioWin’s drawing board as shown in the screen capture below.

We are investigating this, but at the moment the required action is to uninstall the specific Microsoft update that is causing the issue:

  • For Windows 10, we found that uninstalling the update KB3206632 resolved the issue.
  • For Windows 7, we found that uninstalling the update KB3207752 resolved the issue.

We will continue to work on this and follow any updates from Microsoft on the issue.




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